Sergii K.

FreelancersSergii Koval

Poland Warszawa, Poland
10 months 11 days ago
Available for hire Available for hire
registered for 10 months 11 days

Specialization

System administration
540 place out of 1558
Client management/CRM
125 place out of 210
Position in global rating 3
  69441 place out of 309771

CV

06.2017 – IIIT - Jira\Confluence administrator
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 7.x environment.
• Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
• Communicate and share knowledge with internal and external contacts at all levels.

01-05.2017 – Optingo - Junior Siebel\Salesforce Administrator
• Gathering and clarification of functional and technical requirements
• Analysis, design and implementation of changes in Siebel/Salesforce application
• Preparation and continuous update of all required documents
• Participation on testing and acceptance process
• Administering Lightning\Classic Salesforce (customization, creating users, reports, dashboards, communities etc.)
• Configure and customize the Salesforce solution according to client requirements.
• Recommendations to the client on matters of effective utilization of software package's features
• Implementation of ERP system (Rootstock) in Salesforce as additional feature

05.2015- 12.2016 – MoneyGram - Partner setup specialist
• Uses analytical and technical skills to gain and apply a deep understanding of each date base
• system and applications.
• Evaluates each request against the system functionality to determine appropriate setup.
• Identifies and enters the required data fields within several complex MoneyGram systems (among them Salesforce).
• Adherence to existing data integrity guidelines within all MoneyGram systems (among them
• Salesforce).

Skills

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