FreelancersЛана Рябова

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Ukraine Lvov, Ukraine
1 month 18 days ago
Available for hire Available for hire
age 22 years
registered for 5 months 11 days

Лана Р.


202 place out of 830
146 place out of 445
Position in global rating 429
  51391 place out of 351047



Опыт работы

HR Manager /IT Recruiter

Diligences Inc., Львов (IT)

HR Manager
- Answering employee questions;
- HR and people management: one-on-one talks, keeping team spirit in good mood, handling soft cases in the team, organization of trainings etc;
- Assistance and participation in event management;
- Maintenance of corporate culture.

IT Recruiter

- Active sourcing of candidates using a variety of channels, develop diverse candidate pools (including passive candidates) and generate pipelines for each position;
- Coordinating and conducting interviews and tests, writing feedback, communication with decision makers;
- Writing complete and detailed job descriptions ensuring an understanding of job responsibilities and business requirements;

Office Manager

Serve as the point person for office manager duties including:



English Tutor, Львов (Home Styding)

Writing and Grammar
- Depending on the student's needs, prompting students to write compositions or essays
- Simply teaching the basics of sentence composition
- Spend a great deal of time teaching proper grammar

- Help student polish their reading skills
- Helping students fully comprehend the content of written passages, or having students read aloud to help with oral communication skills
- Assign students reading homework to be reviewed during the next session

- Taught children and adults to read, write and speak English
- Prepared children for school tests in speaking
- Encouraging learning with positive reinforcement
- Coordinating with parents

HR manager

Tickets.ua, Lviv (IT)

- organizational departmental planning;
- employee relations;
- company employee and community communication;
- employee services and counseling;
- employee onboarding, development, needs assessment, and training;
- Work with Bitrix24 and CRM.

Training Manager

Tickets Travel Network, Львов (IT)

-Drawing an overall or individualized training and development plan
-Deploying a wide variety of training methods
-Identifying and assessing future and current training needs
-Tell all the information about avia field.
-Research new training materials and supplies that might enhance our training procedures and provide value to our employees;
-Communicate with team members, trainers and management to ensure all needs are met;
-Modifies or creates course materials and training manuals to meet specific training needs.

Risk Payments Expert

Tickets Travel Network, Lviv (IT)

-risk assessment, which involves analysing risks as well as identifying, describing and estimating the risks affecting the business;
-risk evaluation, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors, and evaluating the organisation's previous handling of risks;
-establishing and quantifying the organisation's 'risk appetite', i.e. the level of risk they are prepared to accept;
-Build sustainable relationships of trust through open and interactive communication;
-Provide accurate, valid and complete information by using the right methods/tools;
-Resolve customer complaints via phone, email, mail or social media;
-Use telephones to reach out to customers and verify account information.

Customer Support Agent

Tickets Travel Network, Львов (IT)

-Managing incoming calls and customer service inquiries;
-Helping with hard situations at the airport;
-Working with unauthorized transactions;
-Counseling by phone;
-Advise on company information;
-Attempt to persuade customer to reconsider cancellation;
-Resolve customer complaints via phone, email, mail or social media.

Учитель младших классов

Школа №7, Дубно (Учебное заведение)

-Prepare materials and classrooms for class activities;
-Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations;
-Assign and grade class work and homework;
-Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students;
-Observe and evaluate students' performance, behavior, social development, and physical health.


Ivan Franko National Univetsity of Lviv

English Filology, Lviv

Dubno Pedagogical College

Teacher of elementary school with a teaching method of English language, Dubno
Среднее специальное

Дополнительное образование

Tickets Travel Network ( Global Distribution Systems  - Amadeus, Sabre, Gabriel)

Профессиональные и другие навыки

  • Навыки работы с компьютером
    Уверенный пользователь ПК (пакет MS Office, почтовые программы, глобальная система Internet, Adobe Photoshop)

Знание языков

  • Английский ─ средний
  • Русский ─ эксперт
  • Украинский ─ эксперт


Contact information

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