The best freelancers
184
Social media marketing · Client management and CRM
Cherkassy, Ukraine
We automate the routine with programs, free up your time, increase sales
3023
23 0
SELECTION AND IMPLEMENTATION of CRM system (Kommo / amoCRM / Pipedrive / Key CRM) | license
- Automation of business processes taking into account Kommo;
- Integration of CRM with other services (Viber\Telegram|WA and others);
- training employees to work with the Kommo system;
- adjusting the portal to the needs of the company;
- description of business processes, creation of visual schemes;
- optimization of existing business processes;
- integration of telephony with Kommo;
- integration of sites with Kommo;
- Integration of accounting systems and other services with Kommo;
- Setting end-to-end analytics of sales channels;
- Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel);
- Customer support and technical support
- Automation of business processes taking into account amoCRM;
- Integration of CRM with other services (Viber\Telegram|WS and others);
- training employees to work with the amoCRM system;
- adjusting the portal to the needs of the company;
- description of business processes, creation of visual schemes;
- optimization of existing business processes;
- integration of telephony with amoCRM;
- integration of sites with amoCRM;
- Integration of accounting systems and other services with amoCRM;
- Setting end-to-end analytics of sales channels;
- Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel);
- Customer support and technical support
- Automation of business processes taking into account Pipedrive;
- Integration of CRM with other services (Viber\Telegram|WS and others);
- training employees to work with the Pipedrive system;
- adjusting the portal to the needs of the company;
- description of business processes, creation of visual schemes;
- optimization of existing business processes;
- integration of telephony with Pipedrive;
- integration of sites with amoCRM;
- Integration of accounting systems and other services with Pipedrive;
- Setting end-to-end analytics of sales channels;
- Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel);
- Customer support and technical support
- Automation of business processes taking into account Key CRM;
- Integration of CRM with other services (Viber\Telegram|WS and others);
- training employees to work with the Key CRM system;
- adjusting the portal to the needs of the company;
- description of business processes, creation of visual schemes;
- optimization of existing business processes;
- integration of telephony with Key CRM;
- integration of sites with Key CRM;
- Integration of accounting systems and other services with Key CRM;
- Setting end-to-end analytics of sales channels;
- Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel);
- Customer support and technical support
Additionally:
- Profitable purchase of Kommo licenses
- Profitable purchase of amoCRM licenses
- Profitable purchase of Pipidrive licenses
- Profitable purchase of Key CRM licenses
Kommo certified partner
certified partner of amoCRM
certified Pipedrive partner
certified partner of Key CRM
Client management and CRM · IP-telephony and VoIP
Kharkiv, Ukraine
25 CRM implementation cases in 3 years in 10+ domains. Created more than 200 business processes on the Sensei BPM platform
1572
13 0
Business Process Analyst. 3 years experience
Automation of business processes in the sales department of any size
I have built more than 200 sales business processes on the BPM platform Sensei
20+ amoCRM implementation cases in domains:
Offline clothing store, Real estate agency, Education, Sports sections, Disinfection of premises, Trading, Mobile application for HoReCa, Design and renovation of the apartments, Wholesale and retail, Health care
The average NPS (Net Promoter Score) of my projects is 9 out of 10
Skills
— Conducting a brief (collection of requirements)
— Designing a business process map
— Elaboration of the logic of the Sensei service
— Creation of IP telephony call distribution algorithms
— Coordination of the logic of non-standard integrations
— Writing technical specifications for development
— Setting up the CRM system amoCRM
— Sensei platform BPM setup
— Testing system settings
— Conducting training for sales managers
— Conducting training for managers
— Conducting an audit of the work of sales managers
— Creation of the KPI table
— Weekly collection of KPIs
— Analysis of the KPI table
— Recommendations for improving KPI indicators
— The ability to decompose (decompose) a large task into several simple understandable sequential steps
— Ability to plan
— Ability to prioritize tasks
— Ability to explain complex things in simple terms
Education, trainings, courses
2005 - 2010 Kharkiv National University of Radio Electronics, Faculty of Radio Engineering, Master's Degree in Radio Communication Equipment, Broadcasting and Television
2020, Learning how to set up amoCRM using the amoSTART program from amoCRM
2020, Online course “The work of a manager in amoCRM” from amoAcademy on setting up amoCRM
2021, Learning to create business processes on the Sensei BPM platform
2021, Sipuni IP telephony implementation training
2021, Alexander Belin's online course "Business Analysis" from LABA
2021, Real Sales Department (ReOP) from Grebenuk Resulting. Building a sales department
2021, Online course "CRM-thinking" from Introvert
2022, Online English course
2022, Online course "Business Analysis" from the training center ITMINE
I am an official certified partner and integrator of amoCRM and BPM platform Sensei
I help small and medium businesses
✅ automate business processes
✅ increase sales
✅ increase profit
✅ improve the quality of customer service
through the implementation of the CPM system and automation of business processes
Sign up for a free analysis of the sales team (30 min) and find out
☑️ how to fix 100% of incoming requests
☑️ how to remember everything about each client
☑️ how to quickly process all incoming requests
☑️ how to communicate in different social networks. networks from one client card
☑️ how to spend 30% of working time not on routine, but on sales
☑️ how to increase repeat sales by 15-30% through automation
☑️ how to get more profit spending less time on it
☑️ how much will it cost to implement amoCRM in your business
⚠️My principle: Your managers sell, not waste time on routine
880
31 0
737
6 0
433
1 0
341
8 0
Client management and CRM · Client management and CRM
Kamenskoye, Ukraine
186
548
3 0
Contextual advertising · Lead generation and sales
Khmelnitskyi, Ukraine
Quality!
34997
321 0
!!! FREE ANALYSIS OF YOUR ADVERTISEMENT WITHIN 30 MINUTES
Welcome to my profile page!
I am a Google ADS Specialist with 5 years of experience.
During this time, I have had the experience of setting up, optimizing, and maintaining more than 400 projects in different niches and languages. I have experience working with the markets of Ukraine, EU countries, the USA, Kazakhstan, and others.
A wide range of cases regarding the budget - from 150 to 5000 $ per month
I have huge expertise in setting up shopping campaigns for large online stores
I have Google Partners Badge.
I have certificates in Google AdWords, Google Analytics, Google Display (CMS)
https://academy.exceedlms.com/profiles/30db46eb064d403c952e037c216a7e9e
There is an opportunity to cooperate in CASH and NON-CASH/INVOICE WAY of payment.
From my positive qualities, I want to note responsibility, pedantry, and honesty.
I always stay in touch during working hours, the rest I try to answer as much as possible.
Language skills:
Ukrainian - native
Russian - native
English - upper intermediate, technical upper intermediate.
As for setting up Google ADS campaigns i do the following:
1. Google search
2. Yandex search
3. GDN
4. YDN
5. Remarketing/Dynamic Remarketing
6. Search remarketing
7. E-commerce
8. Merchant Center
9. Google Analytics (Universal and GA4) setup & goals setup
10. Yandex Metrika setup & goals setup
11. Google tag manager (GTM) setup
12. GDN (GDN by competitors, GDN by intent)
13. Advertising on Youtube
14. DSA (Dynamic Search Ads)
15. Smart Campaigns
16. Mobile APP advertising
17. Setting up the Yagla service (hyperpigmentation of ads)
18. Setting up eLama
19. Advertising campaign audition
20. Transfer of an advertising company
21. Collecting/filtering/grouping the semantic core
22. Setting up end-to-end analytics
23. Alytics/Roistat integration
Cases: https://docs.google.com/spreadsheets/d/1dwVvsFoMzWNiW88Y1sKEqa1zrTEsOoIgrYlY2i927mY/edit#gid=0
Painted in more detail: https://docs.google.com/document/d/1F3j14oMr3bEqfb0c-_Hd2fx_fD75zpMDX2e-EBoReYs/edit
I will be glad to cooperate with you.